Nordic and Baltic Presence

Local presence but with joined strength

Local presence but with joined strength.

REDGO combines deep local market knowledge with the strength of a shared Nordic and Baltic platform. Through our network of customer centres, operational hubs, franchise partners, and service providers, we help customers and partners across the Nordic region and the rest of Europe. Whether operating in a single market or across multiple countries, our partners gain access to one ecosystem, one operating model, and one trusted partner.

Norway

In Norway, REDGO delivers a wide range of services across mobility, assistance, alarm handling and customer operations. Through REDGO Assist, REDGO Flyt, REDGO Alarm and REDGO Services, we support customers and partners across multiple industries and touchpoints.

The Norwegian operation demonstrates how different capabilities can work together to create connected customer journeys, from everyday mobility and customer service to emergency response and roadside assistance.

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Sweden

In Sweden, REDGO combines the capabilities of REDGO Assist, REDGO Alarm and REDGO Services to support vehicle manufacturers, insurers, fleet operators and mobility providers throughout the country.

Through a combination of roadside assistance, alarm services and customer operations, the Swedish business contributes valuable expertise in customer journey management and helps partners deliver consistent and trusted customer experiences.

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Finland

In Finland, REDGO supports customers and partners through REDGO Assist, REDGO Alarm and REDGO Services, backed by a strong local network and experienced customer operations.

By combining local knowledge with shared processes and technology, REDGO helps ensure consistent service delivery and customer experiences across the market. The Finnish operation plays an important role within the wider REDGO network and supports both domestic and international partners.

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Estonia

In Estonia, REDGO delivers REDGO Assist, REDGO Alarm and REDGO Services as part of a connected Baltic operation.

The Estonian business strengthens REDGO's ability to support both local customers and international partners through roadside assistance, alarm handling and customer operations, while contributing to broader regional coverage and customer journey capabilities across the Baltics.

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Lithuania

In Lithuania, REDGO delivers REDGO Assist, REDGO Alarm and REDGO Services, helping customers and partners create reliable and connected customer experiences across multiple touchpoints.

By combining local expertise with shared Baltic and Nordic capabilities, the Lithuanian operation supports roadside assistance, alarm services and customer operations for both local and international partners. Together with our other Baltic markets, Lithuania plays an important role in strengthening regional coverage and delivering consistent service experiences across borders.

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European coverage through partners

While REDGO operates through its own organizations in the Nordics and Baltics, our reach extends far beyond these markets.

Through a network of trusted partners, we provide assistance and support services throughout Europe, including Denmark, Latvia and Iceland. This enables us to combine local expertise with broad geographical coverage, helping customers and partners receive consistent support wherever their journey takes them.

  • 450,000+

    Assistance cases every year

  • 1,000,000+

    Customer interactions annually

  • 450+

    Employees across the Nordic and Baltic region

One partner across multiple markets

Managing customer journeys across different markets can be complex. Different suppliers, systems, service levels, and local processes often create unnecessary complexity and inconsistency. REDGO helps simplify this challenge by combining local delivery with a shared Nordic and Baltic operating platform.

We provide:

  • Shared service principles

  • Common technology platforms

  • Consistent reporting and insights

  • Governance and quality standards

  • Local market expertise and operational presence

This enables our partners to scale services efficiently while maintaining a consistent customer experience across borders.