Building Trust Responsibly

Creating long-term value for people, partners and society

Governance & Sustainability

At REDGO, sustainability is about more than environmental impact. It is about creating trust through responsible business practices, strong governance, long-term partnerships and sustainable customer journeys. Strong governance is the foundation that enables us to deliver consistent services, maintain high quality standards and earn the trust of customers, partners and society. Through clear governance structures, compliance requirements and operational processes, we ensure accountability and responsible decision-making across our organization. As part of the Gjensidige, REDGO contributes to the group's sustainability ambitions, reporting frameworks and governance standards. Sustainability considerations are integrated into how we develop services, manage operations and work with partners across the Nordics and Baltics, helping us create long-term value for customers, employees, partners and society.

Climate & Environment

REDGO works actively to reduce environmental impact across its operations and partner network.

Our focus includes:

  • Increasing the share of repairs completed on-site, reducing unnecessary towing and transportation.

  • Supporting more efficient routing and dispatching.

  • Reducing emissions from operational activities and vehicle fleets.

  • Supporting sustainable mobility solutions and digital services.

  • Making environmental considerations part of supplier and partner requirements.

By solving more incidents where they occur and optimizing the customer journey, we help reduce both downtime and environmental impact.

People & Social Responsibility

REDGO is committed to creating a safe, inclusive and responsible working environment while supporting customers in situations where they may be vulnerable or under stress.

Our priorities include:

  • Employee development and training

  • Health, safety and wellbeing

  • Equal opportunities and diversity

  • Human rights and responsible labour practices

  • Strong customer care principles

Across our operations, we work to ensure that customers, employees and partners are treated with professionalism, respect and care.

Supplier Responsibility

All network partners are expected to operate according to REDGO's Supplier Code of Conduct, supporting internationally recognized principles related to human rights, working conditions and responsible business practices.

Sustainability Performance & Commitments

As part of Gjensidige, REDGO contributes to a broader sustainability agenda supported by internationally recognized frameworks, ratings and reporting initiatives. The group participates in and supports a number of leading ESG and sustainability initiatives, including:

  • UN Global Compact

  • Principles for Sustainable Insurance (PSI)

  • Principles for Responsible Investment (PRI)

  • Task Force on Climate-related Financial Disclosures (TCFD)

  • CDP

  • Science Based Targets initiative (SBTi)

  • Diversity Charter

  • Guide Against Greenwashing

ESG Recognition

The wider Gjensidige Group is assessed by several internationally recognized ESG rating agencies, providing independent evaluation of environmental, social and governance performance.

Examples include:

  • MSCI ESG Ratings

  • Sustainalytics

  • S&P Global ESG Assessment

  • ISS ESG

  • CDP

These assessments help measure both sustainability performance and the organization's ability to manage future risks and opportunities.